Business Development

Business Development

FUSHCO, LLC | The Brick | Tomah, Wisconsin

Reports to: Chief Operating Officer (COO)

Position Overview

The Business Development team member helps grow FUSHCO, LLC and its businesses, including Brick Sip Haus, Brick & Bean Coffee, and Brick Productions. This position focuses on attracting new customers, building community relationships, generating event bookings, and developing opportunities that increase revenue and strengthen the company’s presence in the region.

The ideal candidate is personable, proactive, organized, and comfortable turning ideas into measurable results. Success requires understanding our businesses, identifying opportunities that fit our capabilities, and working closely with leadership and operations teams to deliver on customer expectations.

Key Responsibilities

Sales and Revenue Growth

• Identify and pursue opportunities for private events, venue rentals, group gatherings, business meetings, and special programs.
• Develop relationships with businesses and organizations seeking coffee service, beverage service, employee gatherings, or client events.
• Promote offerings across Brick Sip Haus, Brick & Bean Coffee, and Brick Productions.
• Respond promptly to inquiries and guide prospective customers through available services and next steps.
• Prepare proposals and quotes using approved pricing, packages, and policies.
• Follow up with prospective customers to turn inquiries into confirmed business.
• Seek repeat business and referrals from satisfied customers.

Community Relationships and Partnerships

• Build relationships with local businesses, employers, nonprofit organizations, tourism groups, and community leaders.
• Represent the company professionally at networking events, meetings, and community functions.
• Develop partnerships that support shared promotions, group visits, sponsorships, and events.
• Identify opportunities to introduce The Brick to new audiences.
• Maintain consistent communication with partners and key business contacts.

Event and Group Booking Development

• Generate leads for private celebrations, corporate gatherings, fundraisers, performances, and other events.
• Coordinate venue tours and explain available spaces, services, and rental options.
• Gather customer requirements, including preferred dates, attendance, budget, and service needs.
• Confirm availability and operational feasibility with the appropriate team before making commitments.
• Coordinate approved agreements and deposit requirements with designated staff.
• Provide clear handoffs to the Event Coordinator and operations teams, documenting all commitments and customer expectations.
• Follow up after events to gather feedback and identify future booking opportunities.

Marketing and Promotion Support

• Work with leadership and marketing staff to promote events, services, and business offerings.
• Contribute ideas for campaigns, packages, promotions, and customer outreach.
• Help keep sales materials and service descriptions accurate and current.
• Share customer feedback and market observations to improve messaging and offerings.
• Coordinate outreach to prospective clients, community partners, and groups.
• Track which outreach efforts generate inquiries, bookings, and repeat customers.

Business Planning and Opportunity Evaluation

• Research potential customers, competitors, and regional market opportunities.
• Recommend new services, partnerships, and revenue opportunities that align with company goals.
• Consider staffing, costs, capacity, and expected returns when evaluating ideas.
• Collaborate with operations leaders to ensure proposed offerings can be delivered consistently.
• Help develop action plans and sales goals with leadership.
• Identify opportunities for customers to use services across multiple company divisions.

Organization and Reporting

• Maintain accurate records of leads, contacts, proposals, follow-up activities, and booking status.
• Keep an organized sales pipeline and track next steps for each opportunity.
• Provide regular updates on outreach activity, confirmed business, and potential revenue.
• Monitor progress toward agreed-upon goals.
• Protect confidential customer information, pricing information, and company records.
• Follow company approval procedures for contracts, discounts, sponsorships, and expenditures.

Qualifications

• Strong interpersonal, communication, and relationship-building skills.
• Ability to initiate conversations, explain services clearly, and confidently ask for business.
• Excellent organization, follow-through, and time-management skills.
• Ability to work independently while collaborating with multiple teams.
• Sound judgment and a professional approach to customer relationships.
• Comfort using email, spreadsheets, calendars, and customer relationship or sales-tracking systems.
• Understanding of basic pricing, revenue, costs, and profitability.
• Experience in sales, business development, hospitality, event sales, marketing, or community outreach is preferred.
• Familiarity with the Tomah area and surrounding business community is helpful.

Work Environment and Schedule

• Work includes administrative tasks, customer meetings, venue tours, networking, and attendance at selected events.
• Scheduling may include evenings and weekends to meet customer and business needs.
• Local or regional travel may be required for meetings and outreach.
• Must be able to perform the essential duties of the position, with or without reasonable accommodation.

Performance Expectations

Performance is evaluated through agreed-upon goals that may include:

• Qualified leads and new customer relationships developed.
• Inquiries converted into confirmed bookings or sales.
• Revenue and profitability associated with secured business.
• Repeat bookings, referrals, and productive partnerships.
• Timely follow-up and accurate sales records.
• Clear communication and effective handoffs to operations teams.

What Success Looks Like

A successful Business Development team member brings new business to The Brick, builds lasting relationships, and helps turn promising ideas into profitable offerings. They make commitments the team can fulfill, stay engaged throughout the sales process, and help customers see The Brick as a destination for coffee, hospitality, entertainment, and memorable events.

We are not currently hiring for our Business Development Department, but if you'd like to submit an application for us to keep on file either send your resume/CV to info@bricksiphaus.com or click the button below.